Member F.A.Q.s

Contact the Membership Department

Monday-Thursday from 10 AM-5 PM, excluding holidays.

Call (212) 244-9494 x101 or email

General Questions

The Drama League Box Office is open Monday-Thursday from 10am-5pm, excluding holidays. They can be reached by calling (212) 244-9494 x101 or emailing

You can find your membership expiration date on your Digital Membership Card OR via our Membership Portal


You will receive directions to download your card when you sign up as a New Member. You can also email or call our Box Office. 

All Drama League members now have a Digital Membership card that includes their membership details and renewal information. Simply add your Membership Card to your Apple Wallet or Google Pay Wallet to access your membership number, membership level, expiration date, and member benefits on your smartphone.

When you become a member of The Drama League, you will receive an email with instructions on how to download your Digital Membership Card. Processing new memberships and new membership cards can take up to 30 days.

If you don’t have a smartphone to download your Digital Membership Card with, contact the Membership Manager to receive a physical card in the mail.

Yes! 90% of your Drama League membership is tax-deductible under federal U.S. guidelines. When you sign-up for or renew your membership, you will recieve an acknowledgment letter that will include our tax information and the amount of your eligible deduction.

Member Tickets

There are three types of tickets Members can receive through The Drama League, depending on your membership level: Member Seats, Concierge Seats, and House Seats.


Member Nights Tickets:
All Members can get tickets to our curated roster of the best new Broadway, Off-Broadway, and regional productions by visiting Offerings change every month, so bookmark the page for regular reference!


Concierge Tickets:
Concierge Level Members and above can order Concierge Seats for any production, anywhere, any time (not just those curated on the website),  through The Drama League’s Personal Concierge Service. You can access the Concierge at (212) 244-9494 x101 or email Ticket requests for Concierge Seats require a minimum of seven (7) business days to complete. If you’re not yet a Concierge Member, call the number above, and we’ll get you set up immediately!


House Seats:
Our premium level of service is for House Seat Level Members and above, who can request House Seats via the Personal Concierge. House Seats are excellent VIP seats held by Broadway and Off-Broadway productions that are NOT on sale to the general public. But they can be available to you! If you are a House Seat Level Member or above, you can place a limited number of House Seat ticket orders each year by calling your Personal Concierge.

IMPORTANT: House Seats take a minimum of 2 weeks to process, so we’d suggest other options for last-minute ticket orders. Your Personal Concierge can help you decide the best option to suit your needs. 
**See below for more information on limits to House Seat Orders.

Member seats will be noted as Orchestra, Mezzanine, or Balcony so you will be aware of your general seating location before you purchase your tickets. However, we are unable to provide specific seat locations until tickets are distributed. The Drama League has longstanding relationships with all theaters to ensure quality seats. We welcome your requests with the understanding that, due to the various complexities of ticketing systems, we may not be able to fulfill those requests every time. Concierge Seats may, in some cases, have specific seat locations identified. House Seats are typically excellent seats, as they are the seats chosen as the best in the house by the producers themselves!

For Member Seats, there are no fees charged by the Drama League. For Concierge Seats, there is a $10 per order fee, and the production itself may charge additional service fees, which the Concierge will discuss with you before purchase.  For House Seat Orders, there is a $30 per order fee, which is tax-deductible.

The quickest way to request tickets is to email Include your full name, the production’s title, the number of tickets, your preferred day, date, and time; and payment information (CC number, expiration date, security code, and billing zip code). If we already have your credit card on file, you do not need to resend it, unless you would like to make changes.  Also let us know whether you’d prefer your tickets to be mailed or held under your name at the box office (the safest option!). 

When you order Member Nights Tickets at you can place as many orders as you would like, for as many tickets as you need! While tickets are of course subject to availability, there is no limit to your ticket services. 


Members at the Concierge, House Seat, Premium House Seat, and NAC Levels can place as many orders with their Personal Concierge as they would like for Concierge Seats. For House Seats, orders are limited to 4 tickets per order; Patron Members can place 4 separate House Seat Orders in a calendar year, Sponsor Members can place 8 per year, and Star and Founder Members can place an unlimited number of House Seat Requests per year.

Refunds, Cancelations,
and Postponements

The Drama League cannot issue refunds for tickets purchased unless the production authorizes the refund or transfer… and this is not guaranteed. The Drama League also does not issue refunds for performances in which billed performers do not perform (due to illness or for any other reason).


When a performance has been canceled due to injury or illness within the company, payments will be refunded by the production.


If you are unable to attend of your own volition, you can speak with us about post-dating ticket options, or donate your tickets to young people in our education programs, where you’ll receive a full tax deduction.

Legally, New York theaters no longer need to require proof of vaccination or masks. Masks are now optional but strongly encouraged at most Broadway shows, per New York City and State recommendations. You can read more about COVID-19 safety at each Broadway theatre chain at the following links: Nederlander Theatres, Shubert TheatresJujamcyn TheatresLyric TheatreHudson TheatreRoundabout Theatre CompanyLincoln Center TheaterSecond Stage Theater and Manhattan Theatre Club. Before buying tickets to any event, it’s imperative to read the specific rules of the venue or production so you are prepared. For updates on COVID-19 safety protocols, please visit

Every Member Ticket or Concierge Order made by credit card incurs a processing fee. Concierge Orders are subject to a $10 Drama League Concierge Fee and House Seat Orders are subject to a $30 Drama League House Seat Fee. 

House seat orders are typically non-refundable and cannot be exchanged for another performance, except when the performance date has been canceled. In that case, the Membership Manager will be in touch with you regarding scheduling an alternative date or processing a refund.

New shows are announced in Directors’ Notes, our weekly e-newsletter for Drama League Members. It will give you all the details for upcoming Drama League Events and all new show ticket offerings.


We’re here to help. Feel free to reach out to our Membership Manager at